Kya free hai aur kya paid
Astrologi ka har calculator bina payment ke upyog kiya ja sakta hai. Free level mein daily seemayein hain, vigyapan dikhte hain, aur report download nahin hoti. Paid plan mein ye seemayein hat jaati hain, vigyapan hat jaate hain, aur PDF report jud jaati hai.
Kundli paane ke liye payment kabhi zaroori nahin hai. Payment se yeh badalta hai ki aap kitna kar sakte hain aur wo kaise prastut hota hai — yeh nahin ki ganana aapko uplabdh hai ya nahin.
Keemat
Keemat payment se pehle plan page par Bharatiya rupaye mein dikhayi jaati hai aur yahi kul rashi li jaati hai. Koi alag handling ya convenience shulk nahin hai.
Hum abhi GST ke liye registered nahin hain, isliye keemat par koi tax nahin judta aur tax invoice jaari nahin hota. Har payment par invoice number sahit raseed di jaati hai. Agar hum registration seema paar karte hain, to yeh badlega, keemat tax sahit dobara batayi jaayegi, aur aapke agle renewal se pehle aapko soochit kiya jaayega.
Swatah renewal
Pahunch beech mein na toote, isliye plan har avadhi ke ant mein apne aap renew hoti hai. Yeh yahan, plan page par, aur payment se pehle payment page par bataya gaya hai.
- Har renewal shulk se pehle aapko soochna milegi, jaisa recurring mandate ke liye zaroori hai.
- Aap apne account se kabhi bhi renewal band kar sakte hain. Yeh turant lagoo hota hai aur aage koi shulk nahin liya jaata.
- Renewal band karne se aapki vartaman avadhi samapt nahin hoti — neeche cancellation dekhein.
Cancellation
Aap apne account page se kabhi bhi cancel kar sakte hain. Na koi cancellation shulk hai, na koi notice avadhi.
Cancel karne se aapki pahunch turant nahin hatti. Jis avadhi ka payment aap kar chuke hain, uske ant tak plan bani rehti hai, phir free level par laut aati hai. Payment ki gayi pahunch chheen lena hamare vichar se sirf aapka paisa rakh lena hai.
Refund
7 din ke andar
Agar aap santusht nahin hain, to payment ke 7 din ke andar info@astrologi.in par likhein, hum poori rashi lauta denge. Kaaran batane ki zaroorat nahin.
Yeh pehli khareed par aur us renewal par bhi lagoo hai jo aapne jaanbujhkar nahin karaya. Yeh is baat se swatantra hai ki aapne us avadhi mein tools use kiye ya nahin.
Kisi bhi samay, agar galti hamari ho
Bina samay-seema ke poori rashi lautayi jaati hai, agar:
- ek hi avadhi ke liye aapse ek se zyada baar shulk liya gaya;
- cancel karne ke baad bhi shulk liya gaya;
- jis avadhi ka payment kiya, uske bade hisse mein seva uplabdh nahin rahi;
- hamari or ki kisi kharabi ke kaaran koi ganana mahatvapurn roop se galat rahi.
Kis baat par refund nahin hota
Is aadhaar par rashi nahin lautayi jaayegi ki aap kisi jyotishiya vyakhya se asahmat the. Vyakhyayein shastriya Jyotish sahitya se li gayi hain aur parampara ke roop mein prastut hain, bhavishyavani ke roop mein nahin; unse asahmati seva ki kharabi nahin hai. Agar ganana hi galat thi, to hum sadaiv rashi lautayenge.
7 din ke baad, aur jahan upar di gayi koi kharabi ki sthiti lagoo na ho, aanshik roop se use ki gayi avadhi ki rashi nahin lautayi jaati. Aap cancel kar sakte hain aur avadhi ke ant tak pahunch rakh sakte hain.
Rashi kaise lautayi jaati hai
- Rashi usi madhyam mein lautti hai jisse payment hua tha. Hum ise kahin aur nahin bhej sakte.
- Aapke anurodh ke 3 kaarya-divason ke andar hum sweekar ya asweekar karte hain aur aapko batate hain.
- Sweekrit refund 7 kaarya-divason ke andar bhej di jaati hai.
- Iske baad aapka bank apna samay leta hai — praayah 5 se 10 kaarya-divas — jo hamare niyantran mein nahin hai.
Asafal payment
Agar aapke account se rashi kat gayi par plan sakriya nahin hui, to tareekh, rashi aur bank ka koi reference lekar info@astrologi.in par likhein. Hum har payment prayas ka record rakhte hain, asafal prayason ka bhi, taaki apni or se use dhoondh sakein. Galti se li gayi koi bhi rashi poori lautayi jaati hai.
Vivad
Chargeback uthane se pehle kripya humse sampark karein. Chargeback mein dono paksh ko shulk lagta hai aur pooch lene se kahin zyada samay lagta hai. Is policy ke daayre mein aane wali kisi refund se humne kabhi mana nahin kiya hai.
Shikayat Adhikari
Consumer Protection (E-Commerce) Rules, 2020 ke anusaar:
Email: info@astrologi.in
Shikayatein 48 ghante mein sweekar aur 30 din mein nipta di jaati hain.
Last update: 20 अगस्त 2026